Returns & Refunds

Please check your order as soon as it arrives.

If an item is damaged, incorrect, missing, or has a clear issue, contact us as soon as possible with your order details and photos where needed.

If you receive a damaged item or the wrong item, please contact us with your order number, photos of the product, and packaging photos where possible.

Our team will review the issue and guide you on the next step.

Returns are considered only when there is a genuine issue with the product or fulfilment.

Books and products should be unused, in the same condition as received, and with original packaging where applicable.

Items that are used, damaged after delivery, or returned without approval may not be accepted.

Once your request is reviewed and approved, we may offer a replacement, store support, or refund depending on the case.

Refunds, if approved, will be processed to the original payment method or as per the available payment process.

We may not be able to accept returns for items damaged after delivery, used products, opened or handled items that are no longer in sellable condition, or requests made without order details.

If a return pickup or reverse shipment is needed, our team will guide you based on the case and serviceability.

Courier timelines and reverse pickup availability may vary by location.

If you need to cancel an order, contact us as soon as possible.

If the order has already been packed, dispatched, or handed over to the courier, cancellation may not be possible.