Returns & Refunds

Please check your order as soon as it arrives.

If an item is damaged, defective, incorrect, missing, or has a clear issue, contact us within 7 days of delivery with your order details and photos where needed.

If you receive a damaged item or the wrong item, please contact us with your order number, photos of the product, and packaging photos where possible.

Our team will review the issue and guide you on the next step.

We do not accept returns or exchanges for change of mind or for items ordered by mistake.

Books and products should be unused, in the same condition as received, and with original packaging where applicable.

Items that are used, damaged after delivery, or returned without approval may not be accepted.

Once your request is reviewed and approved, we may offer a replacement or refund depending on the case.

Where a return is required, the refund will be initiated after the returned item has been received and inspected. Approved refunds will be processed to the original payment method. Once initiated, the time taken for the amount to reflect in your account may vary depending on your bank or payment provider.

We may not be able to accept returns for change of mind or items ordered by mistake, requests made more than 7 days after delivery, items damaged after delivery, used products, opened or handled items that are no longer in sellable condition, or requests made without order details.

This does not affect any rights available to you under applicable law.

For approved returns involving a damaged, defective, or incorrectly supplied item, Shree Book Centre will bear the applicable return shipping cost where a return is required.

Courier timelines and reverse pickup availability may vary by location.

If you need to cancel an order, contact us as soon as possible.

If the order has already been packed, dispatched, or handed over to the courier, cancellation may not be possible.

If a prepaid order is successfully cancelled before dispatch, any applicable refund will be processed to the original payment method.